Refund & Return
Policy

Laboratory Material Quality & Return Guidelines
Research Use Only (RUO)

Strictly for laboratory in-vitro research and analytical testing. Not for human, clinical, therapeutic, or veterinary administration.

01
All Sales Are Final

Due to the sensitive nature of research compounds, lyophilized matrices, and laboratory reagents, all sales are final. Once dispatched, products cannot be returned, exchanged, or resold under any circumstances to preserve cold-chain integrity and strict laboratory safety standards.

02
Transit Damage & Replacement Policy

If a product arrives damaged or compromised (e.g., a broken glass vial during shipping), a replacement or store credit will be issued. The receiving laboratory must notify our team within 48 hours of delivery and provide clear photographic evidence of the damaged item, shipping packaging, and batch number.

03
Quality & Chain-of-Custody Guarantee

To guarantee maximum purity and sequence stability across all catalog materials, Axova Research never accepts returned chemical inventory back into fulfillment facilities. This policy ensures every delivered order originates directly from controlled, uncompromised storage environments.

Leave us a message!

Axova Research supplies reference peptides to verified laboratories for research purposes only. Because you did not confirm you are 21 years of age or older and agree to our terms, access is not permitted.

You cannot enter this site.

Are you 21 years of age or older?

RESEARCH PURPOSE ONLY NOT FOR HUMAN CONSUMPTION